Courier & Parcel Delivery Software Development in Bhubaneswar
We build custom courier and parcel delivery management software that handles AWB generation, hub-spoke tracking, proof of delivery capture, rate calculators, franchise management and COD reconciliation — all from one platform. Built by Swadhin IT Solutions, Bhubaneswar.
Leading Courier & Parcel Delivery Software Company in Bhubaneswar
Swadhin IT Solutions builds courier management software that Indian logistics companies actually rely on every day. We have delivered tracking and dispatch systems for local courier services, regional logistics companies and franchise networks operating across 100+ cities in India.
Our courier software is not a rebranded generic tool — it is built from scratch around how Indian courier companies operate: multi-hub parcel routing, weight-based and volumetric pricing, COD cash management, franchise commission structures and last-mile delivery challenges in Indian addresses.
- AWB generation & barcode labels
- Hub-spoke parcel tracking
- Proof of delivery (photo/OTP/signature)
- Rate calculator with weight/distance
- Franchise partner management
- COD reconciliation & remittance
- WhatsApp tracking updates
- MIS & revenue analytics
Courier Software Features That Accelerate Deliveries and Cut Costs
Every feature is built for the way Indian courier and logistics companies work — handling thousands of shipments across hub-spoke networks with COD and prepaid orders.
AWB Generation & Barcode Labels
Generate airway bill numbers automatically with barcode and QR-code labels. Bulk AWB generation for corporate clients via API or Excel upload. Print thermal labels instantly at booking counters. Each AWB carries origin, destination, weight, dimensions and service type data.
Hub-Spoke Tracking Network
Track parcels across your entire hub-spoke network — from pickup point to origin hub, transit hubs, destination hub and final delivery. Each scan point updates the tracking timeline instantly. Configurable hub hierarchy supports city-level, zonal and national networks.
Proof of Delivery Capture
Delivery agents capture proof of delivery through photo, OTP verification or digital signature on their mobile app. Failed delivery attempts are logged with reason codes (address not found, recipient unavailable, refused). Re-delivery scheduling happens automatically.
Rate Calculator & Billing Engine
Calculate shipping rates based on weight (actual vs volumetric), distance (zone-based or pincode-to-pincode), service type (standard, express, same-day) and parcel dimensions. Corporate contract rates, volume discounts and fuel surcharges — all configurable. GST-compliant invoicing built in.
Franchise Partner Management
Onboard and manage franchise partners with separate login portals, booking counters, commission structures and settlement reports. Track franchise-wise booking volume, delivery performance, customer complaints and revenue. Automated weekly or monthly franchise settlements.
COD Reconciliation & Remittance
Track cash-on-delivery collections from every delivery agent and franchise. Daily COD reconciliation with agent-wise breakdowns, bank deposit tracking and automated remittance to shippers. Pending COD alerts, shortage reports and ageing analysis for overdue settlements.
End-to-End Parcel Tracking That Builds Customer Trust
Our tracking system provides complete visibility from the moment a parcel is booked until it reaches the recipient. Every scan at every hub is logged with timestamp, location and handler details. Customers track shipments via AWB number on your website or through automated WhatsApp updates.
Reduce customer service calls by 60% with proactive status notifications. The operations dashboard shows shipments in transit, stuck at hubs, pending delivery and delivered — all in real time with exception alerts.
Accurate Rate Calculation and Instant Invoice Generation
The rate engine calculates charges instantly based on your configured rules — weight slabs, zone matrices, service types and client-specific contract rates. Counter staff enter dimensions, the system auto-picks the higher of actual or volumetric weight and generates the rate.
Corporate clients get monthly consolidated invoices with shipment-wise breakdowns. GST-compliant billing with automatic GSTR data generation. Credit limit management for account customers with automated alerts when limits approach.
How We Build Your Courier Software — 6 Steps
From understanding your logistics network to going live across all hubs — here is our proven delivery process.
Operations Study & Network Mapping
We study your hub-spoke network, booking process, delivery operations and franchise structure in detail
UI/UX Design
Counter booking screens, rider apps, tracking pages and admin dashboards — designed for speed and clarity
Core Development
AWB, tracking, billing, COD and franchise modules built with your specific network and pricing rules
Integration & Testing
WhatsApp, payment gateways, barcode scanners, weighing scales and GPS integration. Load testing included
Hub Rollout & Training
Phased rollout starting with your main hub, then expanding to branches. Staff training at every location
Support & Scaling
3-12 months free support. New hub additions, feature updates and performance optimisation included
Custom Courier Software vs iCarry vs Generic Logistics Tools — Which Is Better?
See how a custom SITS courier system compares to off-the-shelf alternatives.
| Feature | Custom (SITS) | iCarry / Shipsy | Generic Tools |
|---|---|---|---|
| Custom hub-spoke network configuration | ✓ Your exact network | ~ Predefined templates | ✗ Not available |
| Franchise partner management | ✓ Full module | ~ Basic partner portal | ✗ None |
| COD reconciliation & remittance | ✓ Automated | ~ Manual process | ✗ Not available |
| Indian GST billing & e-way bill | ✓ Built-in | ~ Basic GST | ✗ Not India-ready |
| WhatsApp tracking notifications | ✓ Automated | ✗ SMS/email only | ✗ None |
| Volumetric weight calculation | ✓ Auto-calculated | ✓ Available | ~ Manual entry |
| Source code ownership | ✓ 100% yours | ✗ SaaS subscription | ✗ Licensed |
Every Courier Network Is Different — Get a Custom Quote
We do not believe in one-size-fits-all pricing. Your courier software cost depends on the number of hubs, daily shipment volume, franchise network size, features needed and integrations required. Call us for a free consultation and transparent, fixed-price quote with no hidden charges.
Courier Software Projects We Have Delivered
Real courier management systems built for real Indian logistics companies — from local couriers to national networks.
TrackingHub-Spoke Tracking Platform
Multi-hub parcel tracking with barcode scanning at each transit point, real-time status dashboard and customer tracking page. Processing 5,000+ shipments daily across 40 hubs.
National Network
Last MileLast-Mile Delivery App
Rider mobile app with route optimisation, POD capture (photo + OTP), navigation integration and daily settlement. Managing 1,200+ daily deliveries in 3 cities.
Mobile App
FinanceCOD Reconciliation Engine
Automated COD collection tracking, agent-wise reconciliation, bank deposit matching and shipper remittance. Handling INR 2 crore+ monthly COD across 200+ agents.
Automation
Enterprise100-Franchise Courier ERP
Centralised management for a courier franchise network — partner onboarding, commission calculations, performance tracking, settlement automation and dispute management.
Franchise
SITS built our courier management platform from scratch when no off-the-shelf tool could handle our hub-spoke network properly. The AWB generation and barcode scanning reduced booking time from 5 minutes to 45 seconds. COD reconciliation that took our accounts team 3 days monthly now happens automatically every evening. The franchise management module lets us onboard new partners in hours instead of weeks.
Frequently Asked Questions — Courier & Parcel Delivery Software
Common questions from logistics companies about our courier software development services.
How much does courier management software cost in India?
Can the software handle a hub-spoke network with multiple transit points?
How does the COD reconciliation work?
Can corporate clients book shipments via API?
How long does it take to build courier software?
Do you provide rider and delivery agent mobile apps?
Can the system manage franchise partners?
Is SITS based in Bhubaneswar? Can you serve courier companies across India?
Start Your Courier Software Project Today
Get a free consultation and fixed-price quote from the best courier software development company in India. No obligation, no hidden charges.
Free Courier Software Consultation
Tell us about your courier business. Our team responds within 4 hours with a tailored solution approach and transparent quote.
Contact Information
Bhubaneswar, Odisha 751003